
Baystate Health has named Dr. Scott Lichtenberger as its new chief operating officer.
Lichtenberger will be responsible for overseeing health system operations across Baystate Health, with direct accountability for hospital operations, nursing leadership, quality, patient safety, and systemwide operational performance.
Lichtenberger joins Baystate Health with more than 20 years of experience in health-care leadership. Most recently, he served as a principal in EY-Parthenon’s health-care practice.
Previously, he held senior leadership roles at Centura Health, including chief transformation officer and president of the Physician Enterprise.
He has also served as partner at McKinsey & Company, leading its Healthcare Provider Operations group, and as chief strategy officer at University of Colorado Health, where he directed enterprise strategy and marketing.
Lichtenberger earned his Doctor of Medicine from Indiana University School of Medicine and completed his residency in Internal Medicine at the University of Colorado School of Medicine, followed by a fellowship in Gastroenterology at Yale University. He also holds a Bachelor of Arts in economics from Northwestern University.
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Two members of the Ludlow Police Department have been promoted.
Sgt. Sean Knox has been promoted to detective lieutenant and Officer Matthew Dent has been promoted to sergeant.
Knox joined the department in 2007 as a patrol officer after previously serving in the U.S. Army. He served as a field training officer, was a member of the Traffic Unit and also completed an EMT certification.
In 2015, Knox became a member of the Ludlow Police Narcotic Unit, assisting with the investigation and apprehension of suspects while collaborating with federal and regional drug task forces.
He was promoted to the role of sergeant in 2018. He has served as the commander of the Hampden County Special Response Team, leading joint tactical operations and regional initiatives. Knox has also managed grant funding and procurement of specialized equipment and currently serves on the community outreach teams of the Local Mental Health Team and the Veteran Engagement Team.
Knox recently received his bachelor’s degree in criminal justice from Westfield State University and will be obtaining his master’s degree starting this fall.
Dent is a lifelong resident of Ludlow. He previously worked with the Hampden County Sheriff’s Department as a cadet correctional officer before graduating from the Western Massachusetts Police Academy. He joined the Ludlow Police Department in 2019.
He earned his bachelor’s degree in criminal justice from Worcester State University in 2018, and he received his master’s degree from Westfield State University this year.
Dent has received a number of commendations for his service in various investigations, including incidents involving barricaded suspects and fatal motor vehicle crashes. He was also recently honored with an OUI Excellence Award from Mothers Against Drunk Driving for his commitment to impaired driving enforcement.
He is a certified bicycle patrol officer and a field training officer for the department.
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Nineteen national board of directors were recently elected at the Vietnam Veterans of America national convention in New Orleans, including Gemersindo Gomez of Springfield as an at-large director.
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The Healthcare Heroes class of 2025 has been announced by BusinessWest and HealthcareNews.com. This year, the honorees are:
— Andy Yee, Palliative Care Unit at Mercy Medical Center.
— Areliz Barbosa, clinical assistant professor and senior project coordinator, Bay Path University.
— Andrea Bertheaud, clinical assistant professor, Elms College.
— Chrissy Humason, nursing supervisor and stroke coordinator, Baystate Noble Hospital.
— Linda Koh, assistant professor, Elaine Marieb College of Nursing at UMass Amherst.
— Cindy Leonard, infusion manager, Sister Caritas Cancer Center at Mercy Medical Center.
— Dr. Thomas Lincoln, physician and associate professor of medicine, Baystate Health.
— Dr. Yannis Raftopoulos, director, Holyoke Medical Center Weight Management Program.
The Healthcare Heroes awards gala will take place on Wednesday, Oct. 22 from 5:30 to 9 p.m. at the Log Cabin in Holyoke. Tickets cost $95 per person, and tables of 10 are available. They can be purchased at https://businesswest.com/eventcalendar/healthcare-heroes/
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