National restaurant chain Chick-fil-A has agreed to a settlement as part of a class action lawsuit that claimed the company deceived customers who ordered delivery service. According to TopClassActions.com, the lawsuit claimed Chick-fil-A advertised free or low-cost delivery to customers, but then increased the prices of food for delivery orders only.
Chick-fil-A agreed to set aside $1.45 million in cash and an additional $2.95 million in gift cards to provide to customers affected by the price increase. Chick-fil-A did not admit to guilt as part of the settlement, but is going to reimburse class members. The company will also provide a disclosure on the company website and app that delivery orders may feature higher prices.
The settlement calls for the emails of impacted customer to be provided to the settlement administrator who will contact class members. Those members will be eligible to receive up to $29.95 in a refund or $29.95 in gift cards to Chick-fil-A. Depending on how many people respond to the settlement administrator, the payments could be less.
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The Chick-fil-A website will eventually also have a form available where potential class members can provide their information to determine if they are eligible for a payment.
