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‘More presence on the street’: How Hampden County is addressing homelessness

Ivelisse Burgos and John Baker approach a familiar client who was sleeping behind a commercial building in Springfield, Mass on a cold Wednesday January 29, 2025. (Sebastian Restrepo / MassLive.com) Sebastian Restrepo

Editor’s note: This is the second of two stories on a recent 10% increase in homelessness in the region.

SPRINGFIELD — On Tuesday, John Baker, a community health worker, had good news to deliver to Eddie, a homeless man he had been working with for more than a year. Baker does homeless street outreach for Mercy Medical Center in partnership with the city.

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