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Being Your Own First Responder

By Chief Joel F. Shults, Ed.D

When seconds count, the police will be there in minutes, goes the old funny/not funny saying. While police officers are fully ready to respond to calls, as a profession we pay little attention to helping people prepare for events that prompt that 911 call.

Using the emergency medical response model we note that there is wide advocacy for self-care with first aid and CPR training and other educational opportunities. Aside from reasonably robust crime-prevention efforts, few police agencies offer advice on dealing with threats that citizens may face in public or at home.

Emergency service communication personnel would be a good source for material and what citizens should know when calling 911. Citizens in crisis can’t be expected to always be level-headed on the worst day of their lives, but knowing something about the system can help them convey critical information more effectively. Callers won’t know unless peremptorily informed that services are on their way while the dispatcher is getting additional information from them. Critical seconds can be lost by callers arguing about the process.

Many citizens have not given much thought to their right to protect themselves. We obviously want them to avoid getting into legal trouble, but they have a right and responsibility to know what the law is in their jurisdiction regarding the use of force in self-defense. The same verbal de-escalation skills that we want police officers to know is good information for the citizen confronted with an angry person or one experiencing a mental health crisis or under the influence of an intoxicant. Helping citizens understand their rights, responsibilities, and liability under each jurisdiction’s prevailing statutes would be a great public service.

Overuse of 911 is problematic, but so is the number of times a call should have been made but wasn’t. Recognizing suspicious activity and reporting crime are important public safety skills. Citizens should not be reluctant to call 911 (or other non-emergency number) to help police agencies get a better picture of criminal activity. When citizens think they don’t want to bother the police or think they should call their insurance agent or Aunt Martha first, public safety suffers. Sadly, there are agencies that are so overwhelmed with priority calls that minor events add to the strain, but citizens should never be discouraged from calling anyway.

About 40% of homes have a gun in the house. There are nearly 23 million concealed carry permit holders, not counting the 44% of the population living in states where no permit is required, or open carry is mostly legal. The possession and use of a firearm carries with it great responsibility while providing a potentially life-saving tool properly utilized. Law enforcement can provide a useful resource in understanding the laws and best practices regarding firearms ownership.

Estimates vary on how frequently firearms are used in lawful self-defense depending on whether surveys count only fatal justifiable killing or include the mere presentation or threat of a firearm to stop an attack. The number could be in excess of 3 million times per year. Those who are against firearms ownership will cite murder and suicide statistics. Those concerns are good arguments for knowledge about safe firearm handling and storage, but no consolation to the car-jacking victim with no means of defense.

Traditional crime prevention efforts may suffer during police staffing shortages, but those efforts can pay dividends in the long run. Citizens can be encouraged to mark their property, take inventory, and install security hardware. Those efforts should be facilitated by local law enforcement, particularly in light of the increasing use of security cameras. Some areas offer homeowners the option of registering their cameras with their police department to expedite the discovery of evidence when crime hits their neighborhood.

Sir Robert Peel, the founder of London’s “bobbies”, famously stated that “The people are the police and the police are the people.” It has been a foundational principle often lost in modern policing. After all, it takes a village.

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